Fulfillment Policy

1. Order Confirmation

Once you complete the payment process, you will receive an automatic confirmation email with the details of the service purchased. This email will confirm your spot and initiate the onboarding process.

2. Service Start

The service begins within a maximum of 3 to 5 business days after payment confirmation, subject to availability and review of the diagnostic form.

3. Delivery Method

All services are delivered digitally and remotely, through video call sessions, shared documentation, and collaborative tools (Google Docs, Notion, Loom, Zoom, or others).

4. Duration and Development

The duration of each project or service varies according to the previously agreed scope. The client will receive an estimated execution timeline after the initial diagnosis.
Fulfillment also depends on the client's collaboration and provision of information.

5. Important Considerations

• No physical deliveries or shipments are made.
• The service is considered delivered once the sessions have begun, the strategies have been delivered, or the agreed materials have been shared.
• Any delay caused by the client's lack of response shall not be grounds for a refund.

6. Support

For any questions about the status of your service or execution phase, you can write to us at:
info@comercionline.com